Service Offerings

Assessments

The purpose is to assess the current state of your organization’s culture and operations. We assess what’s working, gaps, and potential levers for improvement to inform the next steps towards achieving your ideal organizational culture and goals. 

As part of each assessment, you receive a comprehensive report that could inform the development of a strategic and/or action plan. This report could also serve as a baseline to track progress over time.

Strategic & Action Planning

Strategic Plan — Developing a sound strategic plan is a powerful tool that carefully considers the components needed to achieve the organizations’ “ideal”. Ensuring alignment of vision, mission, areas of work, values, and key structures and priorities.

Action Planning — Articulating the specific steps, resources, timeline, metrics, and tasks needed to achieve specific goals.

Committees & Groups

We support committees and groups of all kinds in achieving their goals. Whether forming a new group or enhancing the effectiveness of an existing one, we help establish norms, decision-making processes, priorities, and clear roles and responsibilities. Additionally, we offer workshops and training to equip members with the knowledge and skills needed to fulfill their purpose effectively and appropriately. This includes support for caucus groups, employee resource groups (ERGs), communities of practice, leadership development groups, board committees, and more.

Communications for Change Management

Effective change starts with clear, intentional communication. We help organizations craft messaging that fosters trust, aligns teams, and guides employees through transitions with clarity and confidence. Whether you're rolling out a new initiative, restructuring, or shifting workplace culture, we ensure your communications are strategic, inclusive, and action-oriented—so your people feel informed, engaged, and empowered every step of the way.

Designing Seamless Experiences for Programs & Initiatives

We help organizations refine and optimize the rollout of programs, initiatives, and toolkits to ensure they are aligned with their purpose and effectively implemented in real-world contexts. By refining processes, adjusting communications, and ensuring monitoring and evaluation strategies are practical and impactful, we make sure initiatives are not just well-designed but also successfully adopted. Using an intercultural lens, we tailor strategies to different cultural and geographic contexts, ensuring localization that meets the needs of diverse communities while staying true to the program’s goals.

Building a Culture of Accountability & Repair

Accountability is essential for a healthy workplace, but too often, organizations rely on reactive, punitive approaches that create fear rather than foster growth. We help organizations design accountability policies and trainings that equip staff with the tools they need to take responsibility for harm and negative impacts—without shame or defensiveness.

Using a developmental approach, we move beyond reward-and-punishment models to cultivate a culture where accountability is seen as a skill, not a threat. Our work focuses on:

• Clear, actionable accountability policies that set expectations for repair and growth.

• Training staff and leadership in practical strategies for acknowledging harm, making amends, and rebuilding trust.

• Creating systems of support so individuals feel resourced to take accountability in ways that strengthen relationships rather than sever them.

When accountability is approached with care and intention, it transforms workplace culture—reducing fear, strengthening teams, and ensuring that challenges become opportunities for learning and repair rather than sources of division.

Integrating Intercultural Competencies into Hiring & Professional Growth

Intercultural competency isn’t just about working across national or linguistic differences—it’s also about navigating the diversity of lived experiences, backgrounds, and conditioning within communities, organizations, and teams. Without an intentional approach, organizations risk overlooking the nuanced ways that power, privilege, and cultural perspectives shape collaboration, decision-making, and leadership.

We help organizations embed intercultural competencies into hiring, development, and career growth so that working effectively across differences becomes a core way of operating rather than an afterthought. Our structured approach ensures that these skills are clearly defined, measurable, and woven into every stage of the employee experience.

Our process includes:

• Defining role-specific intercultural competencies and integrating them into job descriptions to clarify expectations from the start.

• Embedding competencies into hiring processes—including interview questions, structured interview guides, and scorecards—to ensure a fair and transparent selection process.

• Building professional development pathways that outline the competencies required to excel in a current role while also mapping out the skills needed for future career progression. Not all competencies are required for all roles, and we help organizations identify which ones are needed at which levels to ensure employees have a clear and equitable roadmap for growth.

By systematically incorporating intercultural competencies into your hiring and professional development structures, we ensure that inclusive leadership, cultural fluency, and adaptability are not just values but measurable skills that support an equitable and effective workplace.

Coaching

We provide one-on-one and small group coaching to address challenges and situations that arise in the workplace. Individuals, due to their roles ore experiences within the organization, may feel isolated and could benefit from the support of an outside expert.

Coaching sessions are confidential, providing a space for open dialogue and non-judgemental support tailored to the outcomes clients aim to achieve 

Workshops

We design interactive workshops that create space for participants to learn, share knowledge, and develop practical strategies. Through engaging discussions and hands-on practice, we equip teams with the confidence and tools to navigate workplace challenges effectively. Whether you’re looking for a structured session from our existing offerings or a custom-designed experience, we tailor workshops to meet your organization’s unique needs.

Examples of topics: 

• Navigating Power Dynamics for a Healthier Workplace
  Understand and address power imbalances to create a more equitable and effective organization.

• Trauma-Informed Feedback: Reducing Defensiveness & Strengthening Communication
  Learn strategies for giving and receiving feedback that fosters trust, accountability, and growth.

• Reimagining the Workplace: Fostering Collaboration & Impact

  Create a workplace where employees feel valued, engaged, and aligned with a shared vision. Rethink workplace structures, policies, and practices to foster collaboration, well-being, and long-term impact.

• Trauma-Informed Leadership: Leading with Awareness & Care
  Equip leaders with skills to foster psychological safety and navigate workplace challenges with a trauma-informed approach.

• Bridging Cultural Differences: Intercultural Competency in Action
  Develop the skills to navigate cultural differences, reduce misunderstandings, and foster inclusion.

• Redesigning Organizational Structures for Equity & Liberation
  Explore alternatives to traditional hierarchies to build more just, participatory workplaces.

• Nonviolent Communication for Effective Workplace Dialogue
  Practice conflict resolution strategies that foster understanding and reduce workplace tension.

• Accountability & Repair: Restoring Trust in Teams
  Learn how to rebuild trust after harm, foster accountability, and strengthen team cohesion.

• Preventing & Overcoming Burnout: Building Resilience for Sustainable Impact

  Equip teams with strategies to prevent burnout, manage stress, and sustain well-being. Support individuals and teams in processing harm and developing proactive plans for before, during, and after working in high-stress environments. Strengthen emotional resilience and self-regulation skills to ensure they can continue their important work without sacrificing their mental and emotional health.

• Decision-Making: Inclusive & Effective Group Processes
  Implement decision-making models that enhance buy-in, participation, and efficiency.

• Bystander Intervention & Addressing Workplace Harassment
  Empower employees to recognize, intervene, and respond to harassment and harm effectively.

• Training of Trainers (TOT)

Intercultural Competency

The ability to bridge across differences is a critical skill for cultivating effective collaboration, especially for people managers.

Assessment — We use the Intercultural Development Inventory (IDI) to assess and provide tailored coaching for individuals and teams, enhancing their ability to work effectively across different perspectives and experiences.

One-on-One & Team Coaching — We offer strategies and actionable steps to inform individual and organizational plans, helping to strengthen intercultural skills and align intentions and impacts.

Talks

We can provide talks based on specific topics for your team, conference, training, or retreat. Examples of talks given:

• Building Trust and Accountability in Teams

• Navigating Organizational Change with Resilience

• Leading with Emotional Intelligence and Compassion

• Trauma Informed Approaches to Giving and Receiving Feedback

• Fostering Constructive Dialogue Across Differences

• Strategies for Repairing Harm and Restoring Trust

• Reimagining Workplace Culture for Greater Impact

• Unpacking Power Dynamics in Organizations

• From Awareness to Action: Driving Meaningful Change

• Aligning Values with Practices in the Workplace

Board Development

The most effective Boards are ones where members are engaged and resourced with what they need in order to provide support, oversight, and accountability.

We help ensure board members are resourced with what they need. This could include help with bylaws, practices, structure, communications, training, facilitated discussions, decision making, and any other specific needs.