Consulting Service Offerings

Assessments

The purpose is to assess the current state of your organization’s culture and operations. We assess what’s working, gaps, and potential levers for improvement to inform the next steps towards achieving your ideal organizational culture and goals. 

As part of each assessment, you receive a comprehensive report that could inform the development of a strategic and/or action plan. This report could also serve as a baseline to track progress over time.

Strategic & Action Planning

Strategic Plan — Developing a sound strategic plan is a powerful tool that carefully considers the components needed to achieve the organizations’ “ideal”. Ensuring alignment of vision, mission, areas of work, values, and key structures and priorities.

Action Planning — Articulating the specific steps, resources, timeline, metrics, and tasks needed to achieve specific goals.

Communications for Change Management

Effective change starts with clear, intentional communication. We help organizations craft messaging that fosters trust, aligns teams, and guides employees through transitions with clarity and confidence. Whether you're rolling out a new initiative, restructuring, or shifting workplace culture, we ensure your communications are strategic, inclusive, and action-oriented—so your people feel informed, engaged, and empowered every step of the way.

Integrating Intercultural Competencies into Hiring & Professional Growth

Intercultural competency isn’t just about working across national or linguistic differences—it’s also about navigating the diversity of lived experiences, backgrounds, and conditioning within communities, organizations, and teams. Without an intentional approach, organizations risk overlooking the nuanced ways that power, privilege, and cultural perspectives shape collaboration, decision-making, and leadership.

We help organizations embed intercultural competencies into hiring, development, and career growth so that working effectively across differences becomes a core way of operating rather than an afterthought. Our structured approach ensures that these skills are clearly defined, measurable, and woven into every stage of the employee experience.

Our process includes:

• Defining role-specific intercultural competencies and integrating them into job descriptions to clarify expectations from the start.

• Embedding competencies into hiring processes—including interview questions, structured interview guides, and scorecards—to ensure a fair and transparent selection process.

• Building professional development pathways that outline the competencies required to excel in a current role while also mapping out the skills needed for future career progression. Not all competencies are required for all roles, and we help organizations identify which ones are needed at which levels to ensure employees have a clear and equitable roadmap for growth.

By systematically incorporating intercultural competencies into your hiring and professional development structures, we ensure that inclusive leadership, cultural fluency, and adaptability are not just values but measurable skills that support an equitable and effective workplace.

Building a Culture of Accountability & Repair

Accountability is essential for a healthy workplace, but too often, organizations rely on reactive, punitive approaches that create fear rather than foster growth. We help organizations design accountability policies and trainings that equip staff with the tools they need to take responsibility for harm and negative impacts—without shame or defensiveness.

Using a developmental approach, we move beyond reward-and-punishment models to cultivate a culture where accountability is seen as a skill, not a threat. Our work focuses on:

• Clear, actionable accountability policies that set expectations for repair and growth.

• Training staff and leadership in practical strategies for acknowledging harm, making amends, and rebuilding trust.

• Creating systems of support so individuals feel resourced to take accountability in ways that strengthen relationships rather than sever them.

When accountability is approached with care and intention, it transforms workplace culture—reducing fear, strengthening teams, and ensuring that challenges become opportunities for learning and repair rather than sources of division.

Talks

We can provide talks based on specific topics for your team, conference, training, or retreat. Examples of talks given:

• Building Trust and Accountability in Teams

• Navigating Organizational Change with Resilience

• Leading with Emotional Intelligence and Compassion

• Trauma Informed Approaches to Giving and Receiving Feedback

• Fostering Constructive Dialogue Across Differences

• Strategies for Repairing Harm and Restoring Trust

• Reimagining Workplace Culture for Greater Impact

• Unpacking Power Dynamics in Organizations

• From Awareness to Action: Driving Meaningful Change

• Aligning Values with Practices in the Workplace

Board Development

The most effective Boards are ones where members are engaged and resourced with what they need in order to provide support, oversight, and accountability.

We help ensure board members are resourced with what they need. This could include help with bylaws, practices, structure, communications, training, facilitated discussions, decision making, and any other specific needs.

Designing Seamless Experiences for Programs & Initiatives

We help organizations refine and optimize the rollout of programs, initiatives, and toolkits to ensure they are aligned with their purpose and effectively implemented in real-world contexts. By refining processes, adjusting communications, and ensuring monitoring and evaluation strategies are practical and impactful, we make sure initiatives are not just well-designed but also successfully adopted. Using an intercultural lens, we tailor strategies to different cultural and geographic contexts, ensuring localization that meets the needs of diverse communities while staying true to the program’s goals.